Culips Privacy Policy

Last Updated: [08-11-2025]

At Culips, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using our website, podcasts, and services, you agree to this policy

1. Information We Collect

We collect the following types of information:

  • Account & Contact Information: Name, email address, password (if you create an account).
  • Payment Information: : When you purchase a membership, payment details are processed securely by our payment provider (e.g., Stripe/PayPal). We do not store your full credit card number.
  • b>Usage Data: Pages you visit, episodes you listen to, and other activity on our site (via cookies or analytics).
  • Usage Data: Browser type, operating system, and IP address to help us improve our service.
2. How We Use Your Information

We use your information to:

  • Provide and manage your Culips account and membership.
  • Process payments and send receipts.
  • Improve our content and user experience.
  • Send updates, announcements, or special offers (you can opt out anytime).
  • Keep our website secure and prevent fraud.
3. Legal Bases for Processing (GDPR)

For users in the EU/UK, we rely on:

  • Performance of a contract: To deliver membership content and process payments.
  • Legitimate interest: To improve our website, podcasts, and services.
  • Consent: For optional email marketing and non-essential cookies.
  • Legal obligation: To meet tax or accounting requirements.
4. Sharing Your Information

We share your data only with trusted third parties:

  • Payment processors (e.g., Stripe, PayPal) for transactions.
  • Email service providers for account updates and newsletters.
  • Analytics providers (e.g., Google Analytics) to understand how people use Culips.

We never sell your personal information.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you logged in.
  • Save your preferences
  • Analyze site performance.

You can control cookies through your browser settings. EU visitors will see a cookie banner where you can give or withdraw consent.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the data we hold about you.
  • Correct or delete your data.
  • Request a copy of your data (data portability).
  • Object to or restrict certain processing.
  • Opt out of marketing emails.

To exercise your rights, email us at [privacy@culips.com].

7. Data Retention

We keep your data only as long as necessary:

  • Account data is stored while you have an account.
  • Payment records are kept as required by tax laws.
  • You can request deletion of your account at any time.
8. Data Security

We use encryption, secure servers, and industry best practices to protect your data. However, no method of transmission is 100% secure.

9. International Data Transfers

If you are outside the United States, your data may be transferred and processed in the U.S. We take steps to protect your data according to applicable laws.

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe we have, contact us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will post a notice on our site or email you.

12. Contact Us

If you have questions about this policy or your data, please contact us:

Email: privacy@culips.com

Address: Culips, LLC, 2993 Audubon Cir, Davis, CA 95618, USA