Join a Culips speaking class!
Join a Culips speaking class!

Practice real English conversations with our teachers and students from around the world. Build fluency fast through live speaking practice.

See Class Schedule
Back to Podcasts
Intermediate
Mobile Learning Materials

Release Date: 21 Dec, 1000

Real Talk #008 – Getting a refund

Episode description

Shopping can be a lot of fun, especially when you’re on vacation. However, sometimes you make a purchase that doesn’t work out. Getting a refund can be a tricky process, especially in your second language. In today’s episode, Andrew and Morag explain all the essential expressions and phrases you need to successfully return an item for a refund!

Fun fact

Montreal, Canada, is home to the world-famous Underground City, which is a series of tunnels that link together shopping malls, office buildings, residential buildings, convention halls, universities, and entertainment venues. The Underground City is made up of more than 32 km of tunnels and sees more than 500,000 people pass through it every winter day!

Expressions included in the study guide

  • To return/to take back
  • Can I see your receipt?
  • Can I ask why you want to return them?
  • They don’t fit very well. They’re a little too baggy for my taste.
  • Did you want to exchange them?
  • I’ll need to issue the refund back to the credit card that you made the purchase with. Do you have that card on you?

Podcast: Play in new window | Download

~18 minutes
Intermediate
Mobile Learning Materials

Release Date: 21 Dec, 1000
~18 minutes

Real Talk #008 – Getting a refund

Episode description

Shopping can be a lot of fun, especially when you’re on vacation. However, sometimes you make a purchase that doesn’t work out. Getting a refund can be a tricky process, especially in your second language. In today’s episode, Andrew and Morag explain all the essential expressions and phrases you need to successfully return an item for a refund!

Fun fact

Montreal, Canada, is home to the world-famous Underground City, which is a series of tunnels that link together shopping malls, office buildings, residential buildings, convention halls, universities, and entertainment venues. The Underground City is made up of more than 32 km of tunnels and sees more than 500,000 people pass through it every winter day!

Expressions included in the study guide

  • To return/to take back
  • Can I see your receipt?
  • Can I ask why you want to return them?
  • They don’t fit very well. They’re a little too baggy for my taste.
  • Did you want to exchange them?
  • I’ll need to issue the refund back to the credit card that you made the purchase with. Do you have that card on you?

Sign in to access Transcript

Sign in

Sign in to access Glossary

Sign in

Sign in to access Quiz

Sign in

Hosts: Andrew Bates and Morag St. Clair
Episode preparation/research: Andrew Bates
Audio editor: Andrew Bates
Study guide writer: Morag St. Clair
English editor: Stephanie MacLean
Operations: Tsuyoshi Kaneshima

Join Our Discord Community

More than 40.000 users already join us!
Join Discord

Popular Podcasts

FAQ

Frequently Asked Questions

Find answers to common questions about our English learning platform.

Contact Us
View More
Culips is podcast for English language learners who want to get awesome at English. We think it is important to learn English how it is really spoken and that’s why our lessons are always focused on real, current English. Learn to speak like a native and understand everything with Culips!  Test
Culips is really different than other English courses and podcasts. Our hosts are kind, funny, and professional. Our podcasts and lessons are designed to help you become fluent in conversational, North American English.  Here are some things you might not know about our hosts:
  • They are Canadian and American
  • Have master’s degrees and work in professions related to English education (Andrew is a university English professor, Suzanne is a pronunciation coach and voice actor, and Morag is a writer).
  • Actively study second languages as adults. Our team understands the ups and downs of studying foreign languages as adults who live busy lives.
At Culips, we make English understandable through our five different series: Chatterbox Listen to real English conversations between native speakers as we talk about current events, share funny stories, or interview fascinating guests. Become a fluent listener, get exposure to Western culture, and learn the ins and outs of natural English conversations all at the same time. Catch Word Learn natural English expressions, idioms, and phrasal verbs. We teach you everyday English vocabulary that native speakers actually use. Sound like a native speaker with Catch Word. Simplified Speech Do you get stressed out by English? Do native speakers talk too fast? Don’t worry! We’re here to help. In Simplified Speech, we use 100% natural English, but we speak more slowly than we do in our everyday lives. This series is great for all levels of learners but is specifically designed with high beginner-intermediate students in mind. Real Talk In our In our Real Talk series we teach you the practical English you need know when visiting or living in an English speaking country. Each episode examines a specific situation such as ordering at a restaurant, renting an apartment, or getting a refund. Speak Easy Speak Easy is the show that teaches you how to pronounce English the way native speakers do. Learn tips and tricks that will make your English pronunciation clear and understandable with Speak Easy.
The best way to study with Culips is with our study guides.